Material Care Guidelines
Gold-Fill
Gently clean with warm water and a mild soap, using a soft cloth or soft-bristled toothbrush as needed. Pat dry thoroughly. You can also lightly buff your jewelry with the polishing cloth included with your order.
Gold Vermeil
To preserve the gold finish, gently wipe with a soft, dry cloth after wear. Avoid abrasive cleaners, polishing compounds, and vigorous scrubbing, which can wear away the gold layer over time.
Freshwater Pearls
Pearls are delicate and should be gently wiped with a soft, damp cloth after wear. Avoid soaking, scrubbing, or using jewelry cleaners. Keep pearls away from perfumes, lotions, hairspray, and other chemicals whenever possible.
Gemstones
Gently clean gemstones with a soft, damp cloth and dry thoroughly. Avoid harsh cleaners, prolonged soaking, and abrasive materials. Because natural gemstones vary in hardness and composition, gentle care is always best.
How should I store my jewelry?
Store your jewelry in a cool, dry place away from direct sunlight and humidity. When you’re not wearing your pieces, keep them in their Sand + Salt jewelry box or another soft, enclosed jewelry case. For best results, store pieces separately to help prevent tangling, scratching, or tarnishing.
Will my jewelry tarnish?
Tarnishing is a natural chemical reaction that can occur with many metals over time, including the alloys used in solid gold jewelry. No piece of jewelry should be considered completely tarnish-proof.
How quickly tarnishing or discoloration occurs depends on factors like moisture, saltwater, sweat, skincare products, chemicals, storage, and even individual body chemistry.
Proper care makes a big difference. Keep your jewelry clean and dry, avoid showering or swimming in your pieces, and gently clean them after exposure to sweat, sunscreen, or lotion. When not being worn, store your jewelry in a cool, dry place.
Shipping Information
Shipping
Orders are typically fulfilled within 5-7 business days, often sooner. You may select your preferred shipping method at checkout. U.S. orders typically arrive within a week of shipment.
For more questions, see these policies.
Order tracking
Tracking numbers are automatically sent as soon as your order is dropped off for delivery. Please check your junk folder if you do not receive any emails 72 hours after placing your order.
Returns / Get in touch
If you have any questions about your order, please reach out through the contact form with your order #.
For returns, please see these policies.