I strive to get your order to you as quickly and seamlessly as possible. Here's what you need to know about shipping:

• Please allow 5-7 business days for processing in addition to transit days for delivery.
• Shipping times vary based on your location; items are shipped from Long Island, NY.
• Choose your preferred shipping option during checkout.
• In case of unforeseen circumstances affecting delivery times, you will be notified via email.
  
  

I want you to love your jewelry! If you're not completely satisfied with your purchase, here's Sand + Salt's return policy:

• Items must be unworn and in the same condition as when they were shipped.
• Returns must be initiated within 7 days (1 week) of delivery.
• A refund will be issued AFTER receipt and inspection of the returned jewelry to ensure it's in acceptable condition.
• Please note that items on sale are nonreturnable & nonrefundable.
• 100% of shipping costs go directly towards shipping your package, so please note that these fees are nonrefundable.
• To initiate a return, please use the contact form, and include your order #.

To ensure your order reaches you on time, please provide the correct shipping address at checkout. If you need to make changes before your order is shipped:

• You may request a change in the shipping address.
• To do so, fill out a contact form with your name and order number.
• Once your order is processed and shipped, I cannot make any adjustments or redirect it.

Please double-check your delivery address, including your name and full address (including unit/apartment/PO Box number, if applicable).

While rare, if a package goes missing in transit, here's what you need to know:

• Sand + Salt is not responsible for lost packages.
• If you believe your package is lost, please contact the shipping carrier and provide them with your tracking information.

In the unfortunate event that you receive a damaged package, please contact the shipping carrier directly. Please ensure to take clear images of the damaged product and packaging to submit with your claim. Sand + Salt cannot be held responsible for damage occurring during transit. Your understanding is appreciated!